Drag-and-Drop Upload

Overwhelmed by scattered feedback? Easily drag and drop TXT, DOCX, PDF, or CSV files up to 5MB, like transcripts or tickets. Vockify’s intuitive upload saves you hours of manual data prep, letting you focus on building products customers love.

Multi-File Support

Struggling with diverse feedback sources? Upload multiple file types—transcripts, tickets, reviews—in one go. Vockify processes TXT, DOCX, PDF, and CSV seamlessly, so you can consolidate all customer input without juggling tools.

Feedback Preview Pane

Worried about uploading the wrong files? Vockify’s preview pane lets you review transcripts or tickets before analysis. Ensure accuracy in seconds, avoiding costly re-runs, and start transforming feedback into insights with confidence.

Keyword Theme Detection

Tired of manually sorting feedback? Vockify identifies key themes like 'Slow Checkout' using rule-based analysis. Get clear, actionable insights from thousands of words in seconds, so you can focus on solving customer pain points.

Sentiment Analysis

Unsure what customers feel? Vockify’s rule-based engine scores feedback as positive or negative based on word patterns. Quickly understand sentiment trends, like '80% Negative' for checkout issues, to prioritize what matters most.

Frequency Tracking

Need to know what’s trending? Vockify counts how often issues like 'Slow Checkout' appear across feedback. High-frequency pain points are highlighted, helping you justify priorities to stakeholders with data-driven clarity.

Feature Suggestions

Stuck on next steps? Vockify generates 5-10 backlog-ready feature ideas, like 'Add caching,' based on feedback analysis. Each suggestion comes with customer quotes, making it easy to build a V.O.C.-driven roadmap.

Bring Your Own AI Key

Want powerful AI on a budget? With Vockify Pulse ($29/month), input your own API keys (e.g., OpenAI, Grok) for enhanced sentiment and feature suggestions. Get premium insights without premium costs, tailored to your tech stack.

Multi-LLM Access

Need top-tier AI without setup hassles? Vockify Surge ($79/month) provides built-in access to GPT-4o, Claude, and Grok. Choose your model or let Vockify load-balance for advanced feedback analysis, saving you time and effort.

Easy AI Setup

Intimidated by AI integration? Vockify’s simple settings let you paste API keys or select LLMs in under 2 minutes. Clear tooltips and validation ensure hassle-free setup, so you can focus on insights, not tech.

Interactive Dashboard

Struggling to make sense of feedback? Vockify’s dashboard displays insights like 'Slow Checkout | 80% Negative | 30 Mentions' in a clear table. Filter, edit, and prioritize features in minutes to impress stakeholders with data-driven decisions.

Visual Theme Insights

Need to spot trends fast? Vockify’s bar chart visualizes top feedback themes by sentiment and frequency. Quickly identify critical issues, like checkout delays, to build roadmaps that align with customer needs.

Customizable Filters

Drowning in feedback noise? Filter insights by source (e.g., tickets) or sentiment (e.g., negative only) to focus on what matters. Vockify’s dashboard lets you drill down in seconds, ensuring relevant, actionable results.

Export to Workflow

Need insights in your tools? Export prioritized features as CSV or send them to Jira or Trello via Zapier. Vockify streamlines your workflow, so you can act on customer feedback without manual copying.

Professional PDF Reports

Struggling to share insights? Download polished PDF reports with themes, charts, and customer quotes. Vockify makes it easy to present data-driven priorities to your team or stakeholders, saving you time and boosting credibility.

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